terms & conditions and policies
post-template-default,single,single-post,postid-15321,single-format-standard,bridge-core-3.0.5,qi-blocks-1.2.6,qodef-gutenberg--no-touch,qodef-qi--no-touch,qi-addons-for-elementor-1.6.7,qode-page-transition-enabled,ajax_fade,page_not_loaded,,qode-child-theme-ver-1.0.0,qode-theme-ver-29.1,qode-theme-bridge,wpb-js-composer js-comp-ver-7.4,vc_responsive,elementor-default,elementor-kit-15735

terms & conditions and policies

terms & conditions and policies

Child policy

All children accompanied by adults at all times.

Child rates

No special rate. Except for new born babies.

Smoking Policy:

No Smoking in Rooms – Dedicated areas

Pet Policy:

No Pets allowed except dogs for the blind

Deposit policy
  • Upfront EFT payments or
  • Upfront payment on arrival
  • Fixed Point of sale (POS) device available
  • A 50% deposit of the entire stay is required to confirm a booking. Reservations are guaranteed in writing after the payment has been received. The balance is payable before/on the actual day of checking in.
Banking details
  • Execustay CC
  • ABSA
  • Account No: 4091177725
  • Branch Code: 632005
Cancellation policy
  • For cancellations made 0 – 7 days before the actual arrival date, 100% of the entire stay is payable.
  • For cancellations on arrival or during the stay, the full payment due will be levied. No show will result in 100% of the stay levied.
  • In the event of premature departure, the charge of the full extent of stay will be levied.
  • Cancellation 0 -13 days before the date of arrival, or no show will result in 100% of the deposit forfeited.
  • Cancellation 14 – 21 days before the date of arrival will result in 50% of the deposit forfeited.
  • Cancellation 22 days or more prior to arrival – deposit fully refundable.
  • On receipt of a written instruction to cancel the reservation, including bank details, Execustay will refund the applicable amount within 7 days. A 15% administration fee on ay refunds will be charged.
No Comments

Post A Comment