Terms & Conditions and Policies
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Terms, Conditions and Policies

Children

All children accompanied by adults at all times.

No special rate for children except for new born babies.

Smoking

No Smoking in Rooms – Dedicated areas

Pets

No Pets allowed except dogs for the blind

Deposits
  • Upfront EFT payments or
  • Upfront payment on arrival
  • Fixed Point of sale (POS) device available
  • A 50% deposit of the entire stay is required to confirm a booking. Reservations are guaranteed in writing after the payment has been received. The balance is payable before/on the actual day of checking in.
Banking Details

Execustay CC
ABSA
Account No: 4091177725
Branch Code: 632005

Cancellations
  • For cancellations made 0 – 7 days before the actual arrival date, 100% of the entire stay is payable.
  • For cancellations on arrival or during the stay, the full payment due will be levied. No show will result in 100% of the stay levied.
  • In the event of premature departure, the charge of the full extent of stay will be levied.
  • Cancellation 0 -13 days before the date of arrival, or no show will result in 100% of the deposit forfeited.
  • Cancellation 14 – 21 days before the date of arrival will result in 50% of the deposit forfeited.
  • Cancellation 22 days or more prior to arrival – deposit fully refundable.
  • On receipt of a written instruction to cancel the reservation, including bank details, Execustay will refund the applicable amount within 7 days. A 15% administration fee on ay refunds will be charged.